Terms of Usage
Welcome to Bunnyhello.com. Bunnyhello.com provides services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. Bunnyhello.com reserves the right to change this Site and these terms and conditions at any time.Before proceeding, please read this agreement because accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement.
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under any laws that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. Bunnyhello.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Bunnyhello.com has no obligation to investigate the source of any such access or use of the Site.
By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this Agreement, Bunnyhello.com hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Bunnyhello.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Unless explicitly permitted by Bunnyhello.com in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. Bunnyhello.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Bunnyhello.com believes that customer conduct violates applicable laws or is harmful to Ever Marker’s interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by Bunnyhello.com in writing.
You will be solely responsible for all access to and use of this site by anyone using the password and identification. Whether or not such access to and use of this site, which is originally assigned to you, is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Bunnyhello.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
Returns and Refund
We are responsible for all our products and provide full customer satisfaction. If your product is faulty, you can return them within15 days of receiving time. You will have to pay the shipping fee to get it back to us and you will get your refund.
Our policy lasts 15 days. If 15 days have passed from the delivery date, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, the product must be unused and undamaged. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. To return your product, email us at You will be responsible for paying your own shipping cost for returning your item. You are obligated to offer the photos, and videos of defects of products as claim proof.
Shipping costs are not refundable. If you received a refund, the return shipping cost will be deducted from your refund amount. Depending on where you live, the time it takes for your mutual product to arrive may vary. If you’re sending an item in excess of $ 40, you should consider using a shipping service to track or purchase shipping insurance. We do not guarantee that we will receive your returned item.
There are some situations where refunds are only partially refunded with the return of the item (if possible). Item is not in original condition, it is damaged or parts are missing for reasons, not due to our fault. Any item returned more than 15 days after delivery.
Once having received and checked your return, we will send you an email to notify you that we have received your returned item. We’ll also let you know whether to accept or decline your refund. If approved, your refund will be processed and the credit will automatically be applied to your original credit card or form of payment, within a certain number of days. Late or lost refunds (if possible) If you haven’t received your refund yet, first check your bank account again. Then, contact your credit card company or other 3rd Payment tools like Papal , it may take some time before the refund is officially published. Then contact your bank or payment platform. There is often some processing time before recovery is released. If you have done all of this and haven’t received your money yet, contact us at: [email protected]
Wholesale orders follow the clause of < INCOTERMS>, all the bids need to be listed in sales confirmation, the offer confirmed by both sides, and any disputes shall be settled through friendly negotiation.
Kindly Contact Us before returning any items. We will provide you with all the necessary details! Happy shopping!
If you need to replace it for the same item, send us an email at [email protected]
IMPORTANT: Make sure the items are packaged similar to the way you received them. Items must be received in resalable condition for a refund.
Once we receive your Return package, we will issue you a refund or store credit for the price of the products you returned (including tax, if any).
Shipping Policy
1. Shipping Method & Cost
Shipping cost $5.99 charge of the order within $40
Free shipping on orders over $40,except for heavy goods
Bulk production payment via T/T,L/C, please email us the quotation
Shipping method
All products delivered from China,For B to C,we deliver the each parcel door to door via UPS, Fedex,DHL,EMS and other 3rd party logistics,ensure the best shipping effiency and time. B to B purchase order by Sea shipment
2. Shipping Time
Location Estimated Shipping Time
United States 15-30 days
Europe,Canada 15-30 days
Australia,New Zealand 15-30 days
Brazil 25-30 days
Japan,Korea,Southeast Asia 7-15 days
Saudi Arabia,United Arab Emirate,Kuwait,Qatar 15-30 days
Please kindly notice that during peak sale season, the delivery time of packages may take a little bit longer
3. Custom Tax
Taxes may apply for imported goods/services and are regulated by the country’s law. Bunnyhello is not responsible for any tax invoice,except for agreement by Incoterms
Charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country
Please contact local customs for clarity and information
4.Track Information and shipping advice
You can track the shipping info from website, but sometimes due to free shipping tracking is not available. For logistical reasons,the 3rd logistics reserve the rights to separate or combine your parcels for orders. B/L,Waybill,other multi-modal transport document will be advised after shipment, which was stipulated within sales confirmation in advance